Job Description
Job Title: Call Auntie Program Assistant
Salary: $25/hour
Hours: 24h – 40h / week (0.6 – 1.0 FTE) Mon-Wed in office (min), mostly daytime hours, occasional evening or weekend hours
Location: Call Auntie at SGMT – 525 Dundas St E, occasional work from home possible
Start: Immediate start – contract ending March 2025. *extension contingent on funding.
Background:
Call Auntie is an urban Indigenous-led not-for-profit organization strengthening the health and wellbeing of the Toronto Indigenous Community by providing low barrier access to culturally safe health care, information, and referrals, to Indigenous Community Health Workers, Midwives, Doctors and Nurse Practitioners. With a strong focus on sexual and reproductive health, and wrap-around support, Call Auntie draws upon Indigenous extended kinship systems of support to promote self-determination and fiercely advocate for family integrity throughout all our programs.
The active partnerships that Call Auntie maintains provides us with clinical service providers, supplies, referral pathways, space, and everything that makes what we do possible! This includes but not limited to; Seventh Generation Midwives Toronto, Toronto Birth Centre, Positive Pregnancy Program (P3), Inner City Health Associates Indigenous Program, Auduzhe Mino Nesewinong.
Role Description:
The program assistant provides logistical and admin support to ensure a coordinated and organized approach to all Call Auntie programs.
Responsibilities:
- Prepare and coordinate space, supplies, and food for programming and events
- Organize and maintain program supplies and inventory
- Organize and maintain client supplies, including donations and preparing packages
- Organize and maintain medical supplies, medication inventory and ordering, responsive to provider requests and needs
- Scheduling client appointments, appointment reminders
- Provide clerical duties, including EMR (OSCAR) record management
- Support data management, including tracking of data for programs and projects
- Support research and evaluation activities
- Support project activities including grant writing, reporting
- Assist with outreach events and activities
- Support financial / reimbursement processes
- Provide team coordination and support scheduling meetings, minutes
- Care for cultural supplies and medicines, restocking supplies/traditional medicines
- Create posters, infographics communications as needed
- Possible social media communications (creating social media accounts- such as Instagram) and support in maintaining existing and new social media platforms
- Other responsibilities as determined in collaboration with Call Auntie team
Qualifications
- 3-5 years experience working with Indigenous people, including gender-diverse Indigenous community members (2SLGBTQIA) and urban relatives
- Relevant life experience can include and is not limited to; land based work, cultural reclamation and revitalization, community organizing, activism
- Relevant lived experience as someone who experiences any of the previously mentioned situations and oppressions
- Healthcare system navigation skills (note any specific training you have)
- Strong capacity to manage crises and problem solve using values based approach
- Compassionate, organized and flexible
- Understand the importance of confidentiality and consent in a healthcare setting
- Ability to think critically from a systems approach
- Excellent interpersonal and communication skills
- Knowledge of Indigenous Harm Reduction Principles and Reproductive Justice
- Background in Indigenous sexual and reproductive health, rights and justice an asset
- Emotional readiness and preparedness for vicarious trauma, witnessing and holding space for disclosures about violence, grief and impacts of colonization
- Balance of collaboration and independent work skills including self management, initiative and the ability to set work plans with minimal supervision or oversight
- Ability to navigate city of Toronto services and possibly travel to fulfill responsibilities
- FoodSafe certification an asset
Call Auntie works to create a healthy work environment based on anti-racism and anti-oppression, in line with Indigenous kinship systems, our different Nations teachings and the Ontario Human Rights Code. We encourage Indigenous individuals, all women, Two-Spirit, genderqueer, trans and non-binary individuals to apply, including racialized people, and individuals with disabilities. Accommodations are provided throughout the application process for individuals with disabilities, upon request, please let us know what you may require.
