Health Systems Navigator
Full Time, End Date March 31, 2026
It is the mission of Tungasuvvingat Inuit (TI) to provide Inuit-specific programs that contribute to the health and wellbeing of Inuit, and to encourage and support similar programs for Inuit across the country. With over 30 years of highly successful experience in crafting the design, development, and delivery of a wide range of effective, client-centered services, TI continues to deliver quality programs and services that directly benefit our growing urban Inuit population.
The Health Systems Navigator’s primary focus will be to assist clients that request support with planning and addressing areas of concern while providing community support and referrals for patients and their families. This can include housing, finance, transportation, support groups, education, engagement with clients by providing community connections and attending events and other means as may be identified.
TI’s Health Systems Navigator has the following primary objectives:
- Supporting Inuit patients and families through their experience in the health care system while in Toronto accessing patient services
- Connecting patients and their families to community cultural services and supports
- Implementing opportunities for enhanced cultural competencies in collaboration with stakeholders
Responsibilities:
- Provide referrals for professional bodies for culturally safe training when dealing with Inuit clientele.
- Helping clients achieve autonomy, and coordinating and providing safe, timely services to clients.
- Client advocacy, building and maintaining community partnerships and sitting on appropriate committees (health – family physicians, dental, NIHB)
- Building relationships and referral pathways with health institutions such as mental health institutions, hospitals, long-term treatment centres, rehabilitation centres, Government of Nunavut, etc., to better serve Inuit
- Co-facilitate health promotion activities with community partners such as cancer screening and information navigate specialized health care systems
- Determine, through intake and plan of care, the needs of clients and families
- Provide clients with resources to assist in culturally appropriate services, such as pamphlets, web lists, phone numbers and transportation to events and services (bus tickets)
- Use tools to evaluate the programs and services and identify barriers
- Create and provide activities for children, youth, adults, and families which will be appropriate for those dealing with health issues
- Ensure the program meets the mental, physical, emotional, and cultural needs of clients to receive successful treatment and follow-up care
- Participate in the development of services, events, and planning of Tungasuvvingat Inuit-specific activities and overall work
- Submit regular data, reports and evaluations to the supervisor as required
Qualifications:
The ideal candidate should have a strong Inuit cultural knowledge. Ability to complete intake, plan of care and evaluation forms with clients. Facilitation, interpersonal and communication skills, caring, supportive, motivated and able to work independently, a sensitivity to people dealing with illness and stressful situations. Knowledge of the health care system and general health issues faced by Inuit. Knowledge of services, supports and mapping of community resources.
Completion of Undergraduate Degree in Post Secondary education in human services, health services or a related discipline is required.
Three years’ experience is required in relevant community support experience is required. Two years’ experience working with children, youth, families and non-Inuit organizations and health professionals is preferred.
Proficient use of MS Word, Excel, PowerPoint, Outlook, video-conferencing platforms and electronic records management applications and a clear Vulnerable Sector Check with results acceptable to TI is required. Availability to work evenings and weekends is required. Ability to speak Inuktitut is preferred. A valid drivers license is required.
**Acceptable combinations of education and experience may be considered for this position. We encourage you to apply if you have equivalent years of education and/or experience equal to the education and experience requirements listed above. ***
Salary and Benefits:
- Salary is $65,000 annually
- TI offers a competitive total compensation package. Employees are provided with an exceptional benefits plan which includes major medical and dental coverage for the employee and their dependents, and employee life insurance for those eligible as per the policy.
- TI provides paid sickness, personal and family sickness leave days, and a 24/7 confidential Employee and Family Assistance Plan.
- Vacation (earn 3 weeks/year).
The deadline for applications is March 19, 2025
Preference in hiring will be given to qualified Inuit candidates; applicants are encouraged to self-identify. Interested candidates are encouraged to visit our website at www.tiontario.ca to learn more about our programs and services. Accommodation for applicants with disabilities is available upon request.
The Health Systems Navigator is located at 203-145 Front Street East, Toronto.
We thank all interested applicants in advance for their interest. Only individuals selected for interviews will be contacted.
